Our detective controls promptly identified the inputting error between two Citi ledger accounts and we reversed the entry,
Our preventative controls would have also stopped any funds leaving the bank,
We saw the need to invest more in the transformation on data, on technology, on improving the quality of the information coming out of our regulatory reporting,
While there was no impact to the bank or our client, the episode underscores our continued efforts to continue eliminating manual processes and automating controls.”